Highly organized dedicated professional offering over 12 years of direct experience in Payroll Human Resources Accounts Receivable Accounts Payable Collections and Staffing while meeting organizational and operational objectives. Having proven ability of analyzing and resolving employee concerns by creating and using established procedures examining pertinent information to determine validity of employee complaints and to determine responsibility for errors and resolution throughout the order process. Verified achievement of performance bench marks in all areas. Highlights Expertise in human relations and operation management Strong communication and listening skills Extensive experience in staff recruiting retention and evaluation Superior customer service standards Excellent organizational analytical and problem solving abilities Dedicated to process improvement Invoice/Timesheet Processing experience MS Office applications proficiency Accomplishments Coordinated employee recognition ceremonies - this acknowledged the importance of employees aiding in the success of the company. Developed an orientation program and trained over 2880 employees on company policies and procedures. Pulled reports and used the data to train seasoned employees on improving patient interactions. Promoted to managing the transportation central supply and follow up care process. As a result of implementing appropriate staffing regulations per unit and minimizing the usage of supplies there was a net of over $8000 in savings per year. Became the main point of contact for my manager for specialized projects and escalations.

Highlights:

• Appraisals
• Management
• Benefits
• Kronos
• Kronos (Labor Mgmt Sys)
• Payroll
• Staffing
• Staffing & Recruitment