Description
College graduate with work experience. Supervised employees. Client population adolescents juvenile/ adult offenders mental health and developmental issues. Medicaid Waiver Administration and TOVAH training. * Implemented a Standard Operating Procedure (SOP) for quality output and uniformity of performance of routine operations of the lab. Prepared and Qc'd lab equipment maintenance of documentation sample preparation inventory shipping specimens for analyzing and other laboratory duties. * Screened volunteers for eligibility in research studies research data on various subjects for studies. * Monitored the progress of assigned clinical research projects. admission Presented and registered patients/clients for insurance billing. Medical terminology trained and experience in medical or insurance field. 5+ years of experience in customer service in healthcare related setting. Responsible for coordinating cases for pre-certification and prior authorization review. * Monitor and supervise clients in residential clinical substance abuse treatment facilities and halfway houses. * Assist clients with mental health diagnoses and who have intellectual disabilities support clients in their homes to reach their individual goals. gathered Interviewed consented and assessed information regarding medical research lifestyle practices and criminal histories used evidence based practices i.e. motivational interviewing & open-ended questioning. * Facilitated groups on family planning HIV/Aids STi's substance abuse confrontation pull-ups/black box. * Counseled clients on personal problems employment vocational skills educational family and re-entry adjustment. * Helped to build understanding and support healthier behaviors and lifestyle choices. * Delivered health information using culturally appropriate terms and concepts developed a working relationship with all clients maintained and promoted a positive constructive and therapeutic environment. * Assisted the clients to gain access to resources including health insurance food housing after- care and health information. Coordinated with community partners and organized participants'. * Assess clients' security risks and programmatic needs prepared case history reports and recommended program assignments reviewed conduct records of all assigned clients to determine progress or necessity of changing assignments or classification of assigned caseload. Delivered developed monitored and amended programs to clients which were designed to assist in a successful re-entry into the community following release from incarceration. * Assisted with and prepared reports such as probation/pre-sentence summaries. Developed treatment plans discharge plans scheduled appointments maintained all case files and created service plans dispensed medications assisted with budgeting clients work income and collected rent. * Established collaborative network with relevant partners to provide support pre and post release services for clients which involve family members and community resources and social service agencies Collected body fluids such as blood and urine for medical assessments and drug testing. Perform vital signs electro-cardiograph body mass index and waist measurements. Prepared samples for shipment managed the inventory of supplies and equipment. Strong interpersonal organizational verbal and written communication skills. Analytical skills to gather and interpret data. Ability to understand and respond to simple written or verbal instructions. Performed all clerical duties as needed which included clinical documentation data entry electronic medical records using various computer applications Microsoft office Excel and Power-point PTCC Citrix and Cerner applications. * Internship@ Henrico Community Corrections working with probation officers and attending Juvenile & Domestic Relations court to record all domestic and assaults cases referred to intake @Henrico Community Corrections for probation and community services. Mental Health and Developmental Services of Henrico County -Relief Teaching Assistant 12/15 - present (Med certified TOVAH)
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