Experienced Director of Operations with full knowledge of Collections and Customer Service Call Center Operations along with Auto/Mortgage Servicing. I am a result driven individual with a passion on improving the Customer experience. I possess excellent skill sets in managing staff to achieve optimal results. I?m very organized with the ability to prioritize effectively and complete high risk tasks while managing daily responsibilities. I?m a firm believer for success, is how you manage and treat your companies? greatest asset, its people.

Highlights:

• Cash Flow
• Financial
• Financial Statement
• Banking Industry
• Account Management
• Banking Operations
• Internal Controls
• Management