Description
ACCOMPLISHMENTS Managed company's departmental budgets to achieve 10% earnings target. Oversight of company's technology resources for creating a web-based online customer ordering process. Applied Value-Stream Analysis tactics for improving on-time delivery outcomes. Developed cross-training program for diverse cultural manufacturing staff. Implementation formal Mentoring Program coaching employees for promotional opportunities. Implemented serial tagging assisting customers with product identification for warranty or replacement concerns. Audit internal processes for higher efficiency and productivity levels. Instituted higher level performance appraisal format meeting strategic goal alignment. Increased on-time shipping results from 80% to 95%, consistently. PROFESSIONAL SUMMARY Committed to cost-effective management of resources and quality performance through skills in talent recruiting, asset protection, financial management, and customer relations. Successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions. MBA graduate with 25-year professional background in management and business analysis.