Accomplishments: Increased revenues and maintained positive Club business & customer service. Repeat & new business, memberships, loyalty F&B/ dining satisifaction. Maintain focus of excellence & professonalism all operational areas. Plus, events/ functions while delivering quality customer experiences, satisfaction for Club, members, memberships & all relations for positive publicity, business, revenues & exposure. Skills Used: Excellent interpersonal communications, administrative scheduling, salesmanship, personality & professionalism. Intelligent & effective marketing, promotions, communications, reservations, multi-tasking. positive customer service skills, origanizational skills, coordination, prioritizing and implementaion skill sets. Maintaining timetables, planning in task completions. Includes meeting prompt/accurate on-time deadlines, follow through completion goals, satisfaction focus. Creative ability to interface with all different levels of business & people. Excellent business acumen & confidentiality. Computer, internet & web skills. Attention to details. Legal Admin. Assistant- House Counsel Accomplishments: Accomplishments: Increased revenues, business accounts and help develop sponsorship programs. Implement new software program for improved customer and account services plus vendor relations and more. Skills Used: Diversified professional and executive business acumen. Exec. Admin. Asst. -UNITED AIRLINES DTW OPERATIONS

Highlights:

• Business Acumen
• Customer Service
• customer service skills
• Distribution
• Entertainment
• Focus
• Internet
• Marketing Management