I have over 16 years of executive retail, customer service and hospitality industry management experience, with emphasis in sales, promotions, food service and beverages. My focus on the profit and loss statement is for controlling cost and inventory management. I am a top-level manager and Marketing and Business Development professional with a proven track record of increasing revenues, profitability, operational management, outstanding customer relations, successful brands and direct marketing, promotions, loyalty programs, and event planning. I have proven leadership skills and operational management experience; Analytical decision-maker with the ability to identify client needs and develop creative solutions. Outstanding communicator who works equally well in one-on-one, team and public settings.

Highlights:

• Operations Management
• Project Management
• New Business Development
• Franchise Development
• Strategic Planning
• Customer Service
• Food and Beverage
• Business Executive