My name is Lisa Johnson and I am seeking a position in the clerical field, where 20+ years of working with the general public in a professional manner will add value.

COMPANY	POSITION HELD	DATES WORKED
Case Western Reserve University	(Confidential)	4/2005 - 10/2006

SCHOOL	MAJOR	YEAR	DEGREE
MTI Business School	Office Administration	1990	Trade School Degree

Highlights:

Companies I like:

Cleveland Clinic, University Hospital

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Clerical
• Administrative
• Secretarial
• Order Entry
• Data Entry
• Medical Secretary
• Office Assistant

Developed ability to work in a fast-paced atmosphere Maintained excellent customer relations and developed customer rapport Diplomatically resolved customer complaints on a as-needed basis Ability to follow instructions well and make decisions with little or no supervision Maintained all record-keeping procedures without error Exceptional communication and interpersonal skills