SUMMARY OF QUALIFCATIONS Brought in 7 new corporate accounts to Extended Stay America in the 1st two years of employment. Voted cleanliest hotel in the Extended Stay America family out of 700+ hotels. Year to date customer satisfaction matrix grades out above 93 and clean score is 95 out of 100. Responsible for taking this 582 ranked EAS property out of 788 up to its highest ranking ever of 112. 21 years of progressively responsible management, scales, and manufacturing experience. Naturally gifted at building positive customer relationships with a focus on customer service.

Highlights:

• Accounting
• Management
• Housekeeping
• Inventory
• Property Management
• Scheduling
• Cash Flow
• Quality
• Quality Assurance
• Quality Control