CAREER HIGHLIGHTS * Director of Case Management Services provider for persons who have suffered injuries as a result of automobile accidents. * Independence and employability of persons coping with personal, social, and vocational difficulties. * Consistently met and exceeded all monthly metrics increasing department outcomes by fifteen percent. * Instrumental in organizing and executing a highly successful Disability Expo. * Greatest accomplishment was assisting a client with a spinal cord injury to go to college and law school, graduate and become a lawyer. * Developed good relationships with many insurance companies, hospitals, clinics, rehabilitation, nursing and assisted living facilities and community organizations. Advocate for clients who need accommodations assistance with making appointments travel arrangements and accompaniment to doctor's appointments. * Supervise case managers and advocacy team. * Identify areas that need accommodations for all One Stop Centers as well as other agencies. * Monitor and record clients' progress to ensure goals and objectives are met. * Confer with clients to discuss their goals and plans for accessing needed services. Prepare and maintain records including documentation such as clients' personal and eligibility information services provided narratives of client contacts and relevant correspondence. Arrange for physical mental academic vocational and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans. * Advocate for clients in assessing eligibility for services such as social security and human services. * Train staff in the use of Assistive Technology "Disability Etiquette" and Ticket to Work Orientations * Maintain close contact with clients and employers during job training and placements to resolve problems and evaluate placement adequacy. * Develop and maintain relationships with community referral sources such as schools and community groups. * Locate barriers to client employment such as inaccessible work sites inflexible schedules and transportation problems and work with clients to develop strategies for overcoming these barriers. * Collaborate with employers to identify job opportunities arrange for on-site job coaching or assistive devices to help clients adapt to work environments.
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