Innovative, creative, fast paced professional secretary with exceptional customer service and communication skills. Resourcefull and able to adapt in a moments notice.

SCHOOL	MAJOR	YEAR	DEGREE
Northeast Texas Community College	Secretary	1996	Associate Degree

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Administrative
• Secretary
• Assistant

Presently responsible for all correspondence for the Assistant Director of Social Services, statistical customer service survey reports, department orientation. Involved in several groups within the department that are dedicated to process improvements for the agency.