QUALIFICATIONS: Extensive IT leadership and management experience with increasing levels of duties and responsibilities. Able to lead, motivate, negotiate, innovate, build teamwork and trouble shoot previous and new problems with effective solutions, budgets, goals, programs and plans with evaluation. Using total quality management and business strategy in written and verbal communication served as a successful: * Director (225 personnel) IT * Project manager * Program manager * Manager * Safety chairperson * Instructor * Project officer * Business process analyst * Business system analyst * Technical writer * Document administrator * Independent consultant 2007-8 and New Mexico (Department of Alaska was awarded state department of the year) adding Nevada, Idaho and Hawaii Department of Administrative Services-Technology Support Center / IT Business Analyst / Change Coordinator Technical Writer / Processes / Safety / First Aid / AED/ CPR

Highlights:

• IT
• Configuration management
• Documentation
• Training
• Development
• Strategy
• Policies
• Communication
• HP
• System Analyst
• First Aid
• Information Technology
• Cardiopulmonary resuscitation (CPR)
• Management
• Technical Writing