High energy customer service representative with exceptional communication and leadership skills. Creative, works independently and dependable.

COMPANY	POSITION HELD	DATES WORKED
Harrahs Joliet Hotel and Casino	(Confidential)	2/2006 - 6/2007

SCHOOL	MAJOR	YEAR	DEGREE
Colorado Technical University Online	Business Administration	2007	Bachelor Degree
Sauk Valley Community College	Emergency Medical Techician	2005	Trade School Degree
Illinois Valley Community College	Computer Science	1992	Associate Degree

Highlights:

Received 4 Customer service appreciation awards in less than a year. Manager and Salon of the year 4 years consecutively. Dean's List.

Companies I like:

Disney

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service

Presently lead reps in team to successful customer service. Work with team to promote Spotlight Behaviors required for truly great customer service.