Description
Summary of Qualifications A well rounded, results-driven management professional who brings more than two decades of increasingly responsible industry experience in Public Safety Answering Point (PSAP) CAD, RMS, and Call Handling implementations, IT Security, manufacturing, warehousing, human resources, project management, logistics and distribution also possessing knowledge and understanding of general operations of emergency service agencies such as police, fire and emergency medical services. Recognized for superior ability to develop and motivate personnel at all levels in an organization with business goals and customer satisfaction as the driving objective. An effective communicator and organizer for stakeholders both public and private. My expertise in team leadership and supervision, cost containment and reduction, problem solving, customer service/relationship management, and process improvement is invaluable, as he works in concert with clients to accurately complete complex implementations in a timely and professional manner.
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