As a Human Resource Specialist my duties were to provide assistance such as answering questions or coaching to all lines of business related to such topics as payroll, time off from work, company benefits and conflict resolution issues. Work in partnership with the Company billing department to ensure that the team member’s benefits remained active while the team member was out on an approved unpaid leave and the that the benefits were brought current upon the team member returning back to work. Work in partnership the Manager in those instances when the team member did not complete their electronic time sheet that would result in the team members pay being shorted. I would also update any reported sick or vacation hours that were reported incorrectly or not reported at all. Other job duties included reviewing medical leave claims that were not approved for or were not eligible for STD benefits such intermittent leaves, family and bonding leaves, reduced work schedules, unpaid certified medical and military leaves, job search and personal leaves. Daily tasks included evaluation of medical certifications, decision making, consulting with various levels of staff within the organization, collaboration with other departments such as the STD vendor, handling confidential documentation and processing in a time sensitive manner, properly documenting all correspondence and process flow within company databases, ensuring that state and federal guidelines are being followed by each line of business, placing employees out on leave and returning them from leave, manually tracking the use of intermittent FMLA usage, assisting in legal and employee relations cases, as well as assisting with training and policy modifications.

Highlights:

• Phoenix, AZ
• FMLA
• HR Specialist
• HR Generalist
• Leave Consultant
• Quality Assurance
• Team Lead
• Benefit Consultant
• Compliance
• Government
• HR
• Human Resources
• LESS
• Compliance
• Financial
• Government
• HR
• Human Resources
• LESS
• Management
• Quality Assurance
• Compliance
• Financial
• Government
• HR
• Human Resources
• LESS
• Management
• Quality Assurance