Exceptional interpersonal communication and leadership skills, multi-tasking, fast thinker

Highlights:

1993 Employee of Year 1996 Promoted to Customer Service Manager

Companies I like:

Red Cross, Baker & Taylor, Starbucks

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Currently manage the customer service dept and also handle accounts to keep me in the subscription loop. Guided dept. in the change from print subscriptions to online subscriptions with little difficulty.