Description
SUMMARY A certified PMP coupled with ITIL certifications and an extensive experience in managing projects and leading teams in Information Technology within a Matrix organization and a focus in the Insurance Industry. Solid background as a Program Manager, Project Manager, Release Manager and Delivery lead. Results oriented Consultant in a wide variety of business applications. Experienced in analyzing complex business problems, designing appropriate solutions to business needs and managing business application development and rollout. Strong collaborative leadership coupled with "hands-on" IT experience and proficient Project management ability to interact with people at all levels. I have a successful track record of aligning people, projects and priorities, effectively bridging the gap between IT and Business. Primary Responsibilities: * Successful delivery of business projects through IT solutions with quality * Facilitate IT project delivery and support Allocate and manage resources. Lead and develop people. Manage budget, schedule, scope and quality. Manage risks, issues and problem resolution. * Develop, support, and manage relationships (business, vendors, enterprise, etc.). * Use functional, business, and technical knowledge to deliver the best solutions. * Identify strategic improvements in what is delivered to the business and users. * Create and maintain formalized business agreements with client and monitor client satisfaction.
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