SUMMARY Accomplished Sales Account Manager and Training Professional with 21 years of successful experience in internal and external training, marketing, management, team leadership, and business development. Proven track record in training program management, business process and sales training for large and small groups, group facilitation, and train-the-trainer. Proactive leader in diverse environment with outstanding customer service skills who receives consistently high ratings from training participants and management. Proficient in Microsoft Office Suite and other business related software.

Highlights:

• Business Analysis
• Logistics
• Customer Service
• Accounting
• Account Management
• Call Center
• Claim Processing
• Data Quality
• Business Analysis
• Logistics
• Customer Service
• Accounting
• Account Management
• Call Center
• Claim Processing
• Data Quality