ACCOMPLISHMENTS Operations and Behavioral Analysis Management: Spearheaded new compensation model requiring a revision of 261 Physician Employment Contracts to bring them under with new corporate payment/benefit model resulting in a 42% corporate reduction of operational cost savings within 6 months. Additionally cre ating transparency to the Physician regarding the payment model. Human Capital and Project Management: Initiated technology assessment to combine 5 software tools used across 3 departments into 1 software tool allowing 35% annual savings along with streamlining work processes across departments enabling them to be aligned with best practices for communication and output. Strategic Planning: Directed employee engagement program which increase retention within Billing and Call Center departments by 25% with in a 90 day period. Along with a positive shift in company culture and loyalty.

Highlights:

• Program Manager
• Scheduling
• Benefits
• Data Management
• Health Insurance Portability And Accountability Act
• Human Resources
• Management
• Retention