Description
A top-performing, dedicated Operations Manager with over 17 years of Call Center experience working for an international airline. Consistently promoted to greater responsibility, is keenly adept at prioritizing tasks, balancing multiple projects, directing teams and achieving organizational objectives. An expert in resource management, identifying areas of improvement and providing innovative solutions that align with corporate goals. A recognized leader, is effective at providing exceptional administrative support to senior leaders and within a fast-paced office while managing efficient performance.
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