Description
Areas of Expertise Team Building and Motivation Training crew and Managers Ensuing effective customer service Local Store Marketing P&L Management Analyzing reports to boost Profitability Coaching team on continual improvement Conducting food safety/ quality audits Inventory Management Conducting ServSafe and hospitality courses Experience Highlights Team Building / Motivation Recruited top talent through structured interviewing Motivate team to success by implementing incentive plans and making them feel like a valued member of the team Push team to be the best they could be through continual training and coaching Build respect by working alongside with them and helping them succeed P&L Management Analyzed P&L report to identify areas for improvement Analyzed which numbers impact other numbers to develop a course of action on how to improve the bottom line numbers Analyzed Inventory, Guest Satisfaction, P&L, Labor, and Daily Sales Report to identify areas for improvement Created action plans based off of these reports and held store teams to these plans in order to bring constant improvement Local Store Marketing Conducted grassroots marketing effort to raise brand awareness and loyalty Creating and leading special events to create buzz and excitement about our company Created "Spirit Nights" to raise funds and show support for school, churches, and other charitable organizations Led restaurant management team in creating innovative Local Store Marketing plans that took their location top the next level Inventory Management Conducted daily, weekly, and period inventory counts Used inventory variance report to identify area of loss and finding ways to reduce the loss Met with managers or conducted inventory audits to reduce and eliminated discrepancies * Reduced product loss by proper training, monitoring, and using proper hold times * Identified employee theft through investigation and took appropriate action
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