I’m an experienced Business Analyst and Project Lead in IT Service management and Accounting/Finance Compliance areas. I have experience working in fast growing and changing global environments, diverse teams and business areas, working on-site and remotely. My skills can lead to successful program/project completion by clear and accurate requirements’ identification, quality solution design and build, as well as solution testing, implementation and continuous improvement. My strengths include being a great communicator and liaison between different organizations and departments, flexibility, and an attention to detail while considering the big picture. I’m dedicated to providing business value and quality within the project boundaries.

Highlights:

• ITIL
• ITSM
• Project Management
• SDLC
• Incident Managment
• Problem Managment
• Schedule Managment
• Defect Managment