Description
Summary Certifications PM/EHR version 5.65.73/KBM 7.7. Siemens' INVISION Site * Certified in NextGen PM * Established guidelines, policies and procedures for their central billing office to follow to ensure accurate financial data and the integrity of financial reports and tracking tools * Provided technical troubleshooting to resolve applications issues * Participated in site visits to establish procedural documentation which was nonexistent prior to implementation * Created customer security needs * Identified and documented more efficient ways to complete current tasks * Extensive Definition Workshop & System Configuration, Super User and Core Group Training as well as End User Training, Central Billing Office Training, Go Live Support and Post Go Live Support * Continued to assist customers through technical troubleshooting in order to resolve problems at a first level support * Built and implemented NextGen EHR for over 7 years assisted in technical solutions to resolve issues * Provided mentoring and promoted learning of team practices. * Analyzed office workflows and developed problem solutions that allowed the office to work with NextGen * Assisted with the development with OPENLink and the Rosetta Interfaces to Hospital's Radiology and Lab systems * Experience working with the following SIEMENS / NextGen ASP and ICO clients: * Baptist St. Anthony's Health System - PM/EHR version 5.6.8.13/KBM version 7.9.2. * Caldwell - PM/EHR Version 5.7/KBM Version 7.9.2. Siemens' MS4 Site Tulare Regional Medical Center - PM/EHR version 5.8 (Lead the implementation team)/KBM version 8.3. Siemens' MS4 Site Valley Care Health System - PM/EHR version 5.7/KBM version 7.9.2 Soarian Scheduling V2.0 upgrade Lab/Quest interface and Pharmacy V23.6 upgrade * Developed project plans for several client sites Implemented Siemens SINGATURE and INVISION Patient Management
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