Accomplished technical professional looking for a Technical Support Engineer position. I have more than 10 years of experience guiding teams through software development phases, from requirements gathering and analysis to design, development, testing, implementation and support. Leveraging passion, engineering background and tenacious problem-solving capabilities to develop Information System solutions and product resources.

Highlights:

• Training
• Management
• Lead Technical Support Engineer
• Systems Analyst
• Project Management
• Communication
• Operations Management