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Michael W

General Manager - 20 Years of Experience - Near 17901

Occupation:

General Manager

Location:

Pottsville, PA

Education Level:

High School/GED

Will Relocate:

YES

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Over twenty years of progressively responsible experience in merchandising and retail management; fully aware and accepting of the change and transition associated with successful business practices. o Proficient in customer service, including handling inquiries, fielding complaints, and resolving issues. o Ability to multitask, plan and organize towards short and long term goals, reprioritize goals quickly when needed, delegate tasks and responsibilities, and follow projects through to completion in timely and efficient manner. o Adept at training, supervising, and motivating employees in customer service to exceed their expectations’. o Experienced personnel manager with exceptional leadership, interpersonal, and organizational skills. o Expert level experience with computerized merchandising software, inventory systems and purchasing functions. o Familiar with P&L analysis, merchandising, inventory control, loss prevention, security, scheduling, closing reports and employee evaluation

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