PROFILE * Seasoned, technically inclined and highly empowered professional offering an eventful career of over 16 years studded with professional brilliance predominantly in the areas of Delivery, Project Management, Strategic Thought Leadership and Engagement Management. * Possess Functional knowledge Tech Support, Life Insurance, Operations Management & Training Management in BPO. Last worked as Operations Leader with Fidelity Business Services India Ltd.. * Proactive and goal-oriented leader with established record of success in leading corporate technology initiatives & innovation projects flexible and able to adapt quickly to changing business environments and needs ensuring the delivery of new, highly effective business solutions on time and under budget. * Proven success in managing teams to sync with the corporate set Parameters & motivating them for achieving business and individual goals. * Cost effective efforts - Seat utilization & Capacity planning.

Highlights:

• Software
• Support
• Technical Support
• Appraisals
• C Programming Language
• Integrate
• Management
• Process Improvements