Description
To utilize my experience and educational background in any area within a company that is reputable and continuously growing making the most of my exceptional interpersonal skills in a developing and nurturing environment. * Bullock County Department of Human Resources Social Service Caseworker May 2016 - Present Supervisor - Ms. Chenequia Peterson Start Pay-$31, 488 Yearly * * Speak to the general public and groups * Gather information on clients during intake * Organize Individualized Service Plan Meetings * Build relationships with outside professional resources * Advocate for client (s) while maintaining confidentially * Investigate abuse and neglect cases while providing crisis intervention * Establish outstanding communication and rapport with clients on a daily basis * Maintain progress narratives and filed, faxed, made copies and emailed accordingly * Complete monthly worker visits with the family while making announced and unannounced visits * File, type, and email appropriate daily/monthly progress notes to referring source in a timely manner * Conducted comprehensive intake and assessments by identifying needs and collecting information to enter into computer system for case management * * CVS/Pharmacy Clerk October 2014 - April 2015 Manager - Mr. Randy Wortz Start and End Pay-$7.25 an hour Troy, AL * Provided excellent customer service assistance * Assisted customers with great interpersonal skills * Assisted customers with product suggestions * Established outstanding communication and rapport with management * Provided timely and accurate processing of customer transactions * Maintained team work with each co-worker and manager * Coordinated different departments to ensure smooth workflow activities * Internship Practicum-MS in Rehabilitation Counseling October 2013 - May 2014 Goodwill Workforce Development, Vocational Counseling-Montgomery, AL * Maintained essential counselor-client rapport * Designed and taught job readiness/socialization skills classes * Assisted disabled consumers in developing resumes' and job applications that accommodated each if their needs * Filed, typed, and emailed appropriate daily/monthly progress notes to referring source in a timely manner * Collaborated with people with disabilities or other vocational problems of which limit employment opportunities, by providing appropriate training, vocational assistance and employment * Counseled and taught disabled individuals with cognitive, intellectual, developmental and physical disabilities referred through the Department of Vocational Rehabilitation Services * Contacted clients by telephone or correspondence to set-up Intakes, administer Intake, which also includes one - on - one assessment of empirical construct to determine undisclosed information not reported to referring source by allowing each individual to achieve the maxima independence as possible * Conducted comprehensive intake and assessments by identifying needs and collecting information to enter into computer system for case management Troy Health and Rehabilitation Facility BS Internship/Practicum August 2010 - December 2010 Troy, AL * Collaborated directly with individuals and groups while making a supportive visit to each assigned resident, and establishing rapport by using my professional interpersonal skills * Acknowledged the residents progress toward accomplishment of psychosocial care-plan goals * Attended care plan meetings, QA (Quality Assurance) meetings. The Shoe Department 1st Shift Key Hold November 2006 - June 2013 Manager - Ms. Debra Pryor Start and End Pay-$7.25-$9.25 an hour Troy, AL * Provided excellent customer service assistance * Assisted customers with great interpersonal skills * Supervised several employees on a daily basis * Provided timely and accurate processing of customer transactions * Attended monthly trainings and meetings as required * Established outstanding communication and rapport with management * Maintained team work with each co-worker and manager * Coordinated all departments to ensure smooth workflow activities * Processed requests to obtain office supplies to support main store product needs * Communicated in a professional and courteous manner among customers and employees * Arranged and organized different department shelving for new products and sale items * Prepared and recorded information into the computer system including closing receipts and balances * Worked directly with abused and neglected low income children and families
