PROFILE * Experienced manager with 20 years of proven results managing teams and projects which enhance the customer experience while also focusing on productivity and efficiency. * Able to quickly integrate into new work groups and make immediate and significant business contributions with a proven ability to coach high performance teams in various settings including call center, administrative, financial and dispute resolution.

Highlights:

• Retail
• Arbitration
• Management
• Risk Management
• Consultative Sales
• Forecasting
• Referrals
• Sales