Fast learner with great communications skills. Teacher, trainer and road warrior

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2004 - Present
Tek Systems	(Confidential)	4/2003 - 1/2004
Atlantic Coast Institute	(Confidential)	6/2002 - 3/2003
Contractor	(Confidential)	9/2001 - 6/2002
Speech Solutions	(Confidential)	1/1994 - 4/2001

SCHOOL	MAJOR	YEAR	DEGREE
Indiana University of Pennsylvania	Education	1978	Specialist Degree
Delaware Valley College of Science	Biology	1976	Bachelor Degree

Highlights:

TMS Health, LLC Personal Account Specialist – Boca Raton, Florida Profiling/Detailing/Selling – product marketing – Outbound calls primarily placed to physician offices. Represent the pharmaceutical manufacturer AstraZeneca by contacting targeted physicians to provide clinical information regarding pharmaceutical drug indications, specific formulary coverage information, recommended dosage guidelines, sample fulfillment, and any other information requested. Functioned as an inside physician sales representative educating targeted physicians via telephone detailing methods. Trainer & Consultant: Contracts with; CCT Solutions, Ltd. The Sage Group, Florida Career College, and Club Z Responsibilities included: Provided unit support and instruction for Go-Live of Cerner CareMobil and CareAdmin in Broward Health Hospitals. Provided instruction in basic electronics to AT&T personnel. Teaching Classes in Microsoft Access Tutoring in high school physics, history, and literature. Wizzard Software Research Associate Responsible for finding and evaluating new products and marketing strategies Consultant, responsibilities included: Product and market research Editing product literature, help files, and press releases Database and spread sheet creation Creating presentations and white papers for board of directors Software design, testing and support Quality control Tek Systems -- CHCS II (Composite Health Care System Two) Implementation Assistant (now known as AHLTA) Responsible for assisting end users to ensure they understand CHCS II functionality and can use it Responsibilities included: Performing daily implementation assistance to designated users on-site (one-on-one or with small groups of users). Supporting CHCS II training activities. Troubleshooting issues and developing trouble tickets and system change requests. Documenting daily events as input to the Site Report and assisting in Site Report development. Performing assigned data gathering and analysis. Providing input to Site Leads regarding deployment progress, issues, risks, etc. Site Survey and Software deployment. Atlantic Coast Institute -- Lead Computer Information Systems Instructor Responsible for content development, organization, and teaching of computer information systems courses for CIS department. Duties included the; Design and maintenance of computers and LANs for student use Developed course materials. Maintained class records. Computer Consultant: Contracts with; RMS Computer Corporation, Creative Essence, Palm Beach County School District. Responsibilities included: Software design and testing Development of proof of concept software for a voice controlled interactive robot for Creative Essence. Preformed site surveys of computer and telephone equipment for American Express Corporation. Worked as Substitute teacher in the Palm Beach County School District in science and mathematics. Speech Solutions --Project Manager & Technical Support Coordinator Responsibilities included: Software development, design and testing, End user and programmer documentation. Hands-on programming in Visual Basic, Delphi, Access, FoxPro, VBA, and HTML. Provided telephone support for all products. Programming Creating of testing scripts and demo programs, Use of COM, ADO, and SQL Accessing clients needs and translating those needs to technical staff maintaining milestones, Setting and enforcing adherence to delivery schedules. Managment of several software projects (Ran up to three projects at once). Projects included Speech Solutions Active X Voice Tools (winner of Visual Basic Programming Journal readers choice award), Pronotes Voice Medical notes System (Speech Input of Doctors SOAP Notes), A hands free eyes free eyes free voice data entry system for DOW Agroscience, Active X controls for IBM and Wizzard Software, SPOTw (SPeech-On-The-web a web-based speech recognition product), A voice-activated Universal Remote, Contact Genie a voice activated PIM, Other demo’s and proof of concept projects. Involved in the full development life cycle from analyzing end user needs to training and product hand off. Harvard Clinical Research Institute Senior Programmer: HCRI is a company involved in studies leading to the approval of pharmaceuticals and medical devices. Created applications and provided helpdesk support for one hundred users. Was instrumental in transition from Windows 3.1 to mixed Windows 95/NT environment. Upgraded LAN from 10 to 100Mbps using Cisco Products. Provided helpdesk support on Microsoft Office Products. Created and implemented a plan that reduced new product preparation time from three months to three days. Additional Experience Experience in all aspects of industry, including; technical writing , project management, programming, user support, training, marketing, hardware maintenance, connectivity, retail sales, systems development, maintenance management, purchasing, advertising, documentation, information systems management, and sales management. Experience with MS-DOS, Windows 3.1 to XP, OS/2, and UNIX operating systems. Programming experience creating user programs and Active X controls in Visual Basic. Teaching experience and training in secondary education, vocational instruction, community college teaching, military trainer, and cooperate trainer. Have won STC and VBPJ awards for documents and products. My over twenty years Experience includes: COMPUSA and Computer Village--retail management and sales National Education and Center Hallmark Institute of Technology -- electronics and math Instructor: Computer Consultant to Stewart Title, Celltech, and Compaq Computer Corporation. Jana Inc. -- Research associate and technical writer: Mindwares Scientific-Computer City, Store Manager / Service Manager / Service Technician: University of Texas Health Science Center at San Antonio -- Physiology Research Assistant: Saint Philips College -- Taught Introduction to Biomedical Science and Medical Terminology. Education Indiana University of Pennsylvania -- Graduate studies in Biology Received Pennsylvania teaching certification and U.S. Army officers commission Delaware Valley College of Science -- Received Bachelor of Science in Biology with a minor in Chemistry. W.B. Saul High School -- Graduated Valedictorian Military US Army and Texas Army National -- Officer Medical Service Corps United States Marine Corp – Enlisted Aircraft Electronics Technician

Companies I like:

HP, IBM, Google, Dell, Microsoft, Small start up

P&L responsibilities
Technology Solutions
Software Implementation
Leadership

• Training
• Visual Basic
• Technical Writer
• Software
• EMR
• Medical

Find and develop new software products from concept to publication. Market and technical reaserch.