Description
SEARCH STATEMENT Oncology Practice Manager ▪ Infusion/ Chemotherapy Nurse ▪ Certified Oncology Nurse PROFESSIONAL ACUMEN Office Systems Patient Care & Cost Containment Operations Satisfaction Quality Improvement Billing Physician Relations Accountable Leadership Partnerships Vendor Relations Employee Development CAREER HIGHLIGHTS Cost Containment Negotiated with medical supply companies for physicians to receive a 2.5‐3.0% savings on chemotherapy drug bills. Saved $125,000.00 for one physician with annual spending of $5,000,000.00. Worked with pharmaceutical companies to obtain free chemotherapy drugs for patients with no or inadequate secondary insurance. While increasing revenue for infusion billing time. Yearly negotiation with insurance agents afforded continuance of excellent benefits for employees, at a savings of $175.00 per employee. Detailed supply comparison resulted in new contracts, reducing expenditure costs 10%. Obtained rebates through GPO contracts for acquisition of chemotherapy drugs. Achieved drug rebate $3,000.00 per physician. Cost effective treatment of patients with Medicare/Medicaid. o Reduced patient transfers to hospitals for treatment; keeping patients in office increasing revenue for co‐pays, office visits and infusion time. o Utilized specialty pharmacies billing under Medicare Part D: gained revenue while reducing 20% on purchase of drugs. No out of pocket expense to physicians. Regulatory Compliance By overseeing laboratory record keeping obtained yearly licenses from state and CLIA without any penalty or violations. Coordination of OSHA standards and protocols. Never cited for any violations from the state or OSHA. Clinical Skills Infusion and Oncology Certified – Expert at reconstituting chemotherapy and biologic agents. Exceptional high tech intravenous skills. Managed 15 chair infusion suite. Provides care for 20-28 chemotherapy patients daily. Compassionate delivery of patient/family education with regard to cancer treatments. Patient / Staff Satisfaction Developed action plan for successful opening of new cancer center for regional hospital. Initiated a patient call back system to ensure patients full satisfaction. Increased staff satisfaction at major hospital chain to 90% positive in how well the staff felt supported by their supervisor/manager. Excellent coach and mentor for nursing and office staff. EMPLOYMENT Practice Manager. 1997‐Present Oncology Associates of South Florida 3700 Washington St., Ste., 100, Hollywood, FL Administrative Nursing Supervisor. 1994‐1999 Hollywood Medical Center 3600 Washington St., Hollywood FL Administrative Nursing Supervisor. 1991‐1994 Kaiser Permanente Santa Rosa, CA EDUCATION/ CERTIFICATIONS Registered Nurse – State of Florida - Current Registered Nurse – State of California – Current Infusion Nurse Certified - Current Oncology Certified Nurse – Current City College of San Francisco, RN Nursing Degree University of Notre Dame, BA, Sociology ACHIEVEMENTS/ MEMBERSHIPS Member, Oncology Nursing Society Director at Large, Board Directors Oncology Nursing Society. 1999 - Present President, Oncology Nursing Society, Broward County, FL. Elected December 2002 Award Winner, HMC Good Idea. 1995 Outstanding Patient Satisfaction Winner, Certificate of Recognition HMC. 1997