Background includes over 23 years experience in the Retail industry where exceptional organizational, promotional, customer service and sales strengths have enhanced the operations of pervious employers. Additional strengths include: Assess and achieve assignment deadlines while establishing work priorities Efficient in working independently and as a team member Adapt to new environments and procedures Anticipate problems and made recommendations for achieving objectives Able to serve customers as a source of information and ongoing support Experience in professionally representing an organization in person and over the telephone PROFESSIONAL EPROFESSIONAL EXPERIENCE Toys R Us Store Manager 2013 - Current Responsible for the discovery and delivery of qualified leads to our sales department. Since in position I have achieved my yearly sales goal budget by an average of 4% each year Was selected and is currently the District Captain over OMNI Channel due to achieving my yearly goal for the past 2 years. With sales exceeding $345,000 in 2014 alone. Categories including Sight 2 Store, Ship From Store, In Store Pick up and Store Ordering system. Was selected to take on an additional Omni Channel orders during the 4th quarter, shipping out an average of over 200 orders a day. Achieved my overall W.I.G. (Wildly Important Goals). Those goals consisted of Customer Service, In stocks, Cashier Speed, and Clean and Bright. These goals were from our customer surveys. Meet and partner with District and Regional Directors to ensure continued communication and success in store programs. Assistant Store Manager/Operations Manager 2011 - 2013 * Responsible for all Operational duties including staff development, recruiting, training, Assets Protection, and all other requirements essential to maintaining and running of the store.

Highlights:

• Relocate
• Accountability
• Drive For Results
• Logistics
• Merchandising
• Pricing