Accomplishments: * Implementation of Electronic Health Records. * Vendor contracting including cost benefit analysis and cost containment strategies. * Relocated practice and implemented radiology services * Developed full multimedia marketing plan * Successfully recruited Surgeon and Physician's Assistant * Laid Ground work for successful recruitment of Hand Surgeon * Increased employee productivity through creation of a comprehensive Performance Management Process including rewriting job descriptions and creation of competency based assessments tied to the job description. * Created and delivered Staff Development Series educational sessions which include telephone etiquette training, change management, performance management, communication improvement strategies and culture change. Kingman Regional Medical Center dba Cerbat Medical Center (Primary Care and Obstetrics and Gynecology Practice in Kingman, Arizona) Accomplishments: * Doubled total revenue generated by division at KRMC to $20 Million. * Salvaged implementation of Electronic Health Record system including re-engaging physicians, vendor, and other key stakeholders, i.e. information systems department, users, and hospital administration. * Created and implemented a Management Services Organization * Implemented practice start up process for five new practices including implementation of Electronic Health Records. * Created and delivered Staff Development Series educational sessions which include telephone etiquette training, change management, performance management, communication improvement strategies and culture change. * Lead Management Retreat and Strategic Planning Session to engage staff and create culture change. Accomplishments: * Developed and implemented corporate compliance plan with emphasis on CMS coding and documentation compliance. Resume - J. Ronald DeVries, MSHA, CMPE * Successfully renegotiated Health Plan contracts to increase reimbursement. * Developed and implemented multimedia marketing plan for medical practice. * Restructured Information Technology hardware in preparation for EHR implementation. * Developed comprehensive practice policy and procedure manual. * Created Comprehensive Employee Handbook. Rocky Mountain Gastroenterology Assoc., PLLC (A twenty physician group practice with six offices and three outpatient endoscopy centers based in Lakewood, Colorado.) Office Manager (2001 - 2003) Accomplishments: Designed and implemented comprehensive Practice Survey. Organized training sessions and presentations for the members of the association on Basic Supervision and Team Building, Trends in Managed Care, Compliance Planning, Personal Liability in Employment Law, OSHA/CLIA Compliance, Human Resource Management and Recruiting SUMMARY Analytical, innovative and results-oriented healthcare professional with exceptional background in practice management. Proven expertise in creating and implementing processes that increase revenue, reduce expenses, and facilitate new business. Adept at cash management, financial operations, change management, and human resource management. Highly familiar with directing business and financial projects. Able to develop and establish policies and procedures. Diverse knowledge of federal and state regulations governing workplace safety and compliance. Exceptional relationship building skills ability to recruit, train and manage successful teams. Background in private practice and hospital-based outpatient clinics. Excellent presentation and communications skills.

Highlights:

• Management
• OSHA
• Medical
• Business Development
• Nursing
• Quality Assurance
• Test
• Therapy