Description
My Objective is to Obtain Customer-centric, technically skilled MCP with 18 plus years’ experience in the Information Technology/ help desk field seeking a position in the area of Senior Help Desk Analyst, Customer Service, or IT projects. I believe my training, experience, and proven ability as a Tier Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to your company's IT division. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer.
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