I am a self-guided individual that thrives in a creative organization with a strong work ethic as my referrals and resume outlines. I have an extensive background in strategic management and operations, marketing communications production development life cycle work flow enhancement within the marketing channel. I am seeking a management opportunity within a dynamic marketing communications organization that will continue to utilize my extensive customer relations, sales support and operations background. With my diverse experience in nearly all facets of the marketing communications production life cycle, coupled with experience in the software development life cycle and my leadership qualities, I feel I would be a great asset to a dynamic organization such as yours. My currently primary functions have been management of direct mail, print and ecommerce communication coupled with marketing fulfillment operations for Experian Consumer Services, a division of Experian Americas. Some of my most recent accomplishments as well as my current responsibilities may mirror those that you are seeking which are including but not limited to a broad knowledge of marketing operations and email / printed document life cycle and management

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Marketing operations manager: communications	10/2008 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Fullerton College	general studies		Some College Units Completed Degree

TYPE	TITLE	URL	DESCRIPTION
Website	LinkedIn	media url	LinkedIn

Highlights:

 Successfully manage large partnership marketing communication campaigns for; Experian retail product lines, AMEX Card Services, Discover Card, Wells Fargo  Establishing and maintaining effective working relationships with a variety of audiences while serving as liaison to management, business development, IT team, creative artists, copy writers and vendors  Responsible for marketing print / fulfillment budget of over $30,000,000 annually.  Spearheaded the design and delivery of multiple concurrent direct mail win-back marketing projects that produced positive response rates and significant company return on investment  Key contributor in facilitating multiple client presentations resulting in new business award and contract renewals  Development of automated print production / job trafficking process and self-service project estimating tool

Companies I like:

Nike, Capital Group

Project Management
Direct Mail production and strategy
Marketing Communiation operations
Marketing Business Operations

• marketing operations
• direct mail
• print production management
• project management
• vendor management
• leadership

Manage production of all direct to consumer marketing correspondence campaigns for all product lines and client verticals. Lead staff for daily production and reporting of all products benefit fulfillment. Oversee direct mail, email marketing and triggered kit fulfillment programs. Facilitate production process enhancement and workflow change including but not limited to cross department and supply chain workflows. Primary point of contact for all account and product management teams on projects for customer communications. Work with enterprise wide technical teams to ensure business continuity. Responsible for: print, email and SMS vendor management, departments’ productivity reporting, enterprise marketing budget oversight approval and review. Publish weekly / monthly service level analysis reports, department and fulfillment reporting / projections, facilitate quarterly vendor business reviews. Prepare and estimate program and project costs for internal and external clients.