Description
SUMMARY of EXPERIENCE RICK M Experienced people and process manager with 10 years experience managing PURVIS processing areas for SLA and metrics-based result-oriented success and growth, and over 16 years combined experience with health and welfare, life insurance and annuity administration. 3 Fre s no Drive M agnolia, NJ 08049-1615 KEY STRENGTHS & SKILLS 856 534 8169 Leadership, Integrity, Strong Analytic and Problem-Solving Skills, Financial Suitability and Compliance Review, People and Process Management, Business Process Improvement, Change Management, Customer Service, rmpurvis@gmail.com Metrics-based performance and process management, SLA-driven, results based.
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