SUMMARY OF QUALIFICATIONS More than 30 years of experience in the Telecommunications arena with GTE / Verizon encompassing the following: Special Service Engineering Local and Inter- company facility assignment and utilization and various Customer Service and Equipment Servicing . Broad spectrum of experience including: Engineering of Special Service Facilities both voice and data, Equipment and Customer Service with issue correction, Electronic Equipment Repair and Calibration to Original Manufacture specifications, and Telecommunications Network Surveillance to proactively correct network issues and execute Root Cause Analysis to determine cause of network problems before they become customer service effecting. Have worked in many disciplines of the Telephone industry, and look forward to expanding my field of expertise.