Have played a vital role in advancing the TSA SPOT programs at Dallas/Fort Worth, TX; Juneau, Alaska; and Orlando, Florida. A summary of strengths and accomplishments include the following: •While working in the administration office at DFW, became well-versed in the office support environment; worked well with supervisors and managers. •Recognized for proficiency as a BDO by the FSD and AFSD at the Juneau, Alaska airport; was charged by them to develop and facilitate multiple programs to create better working relationships between TSA officers, local and state LEOs, and stakeholders; played crucial role in the improvement of these relationships. •As a BDO at the Orlando, FL airport, worked as a BDO Mentor in training new officers and transfers. •Received several service awards and bonuses including the Excellence in Customer Service Award given by the DFW Airport Board, which is a close stakeholder of TSA. •Currently serve as the graphics designer for the employee encouragement team newsletter. •Facilitated a mini-seminar for the BDO department related to the use of the career coaching services.

Highlights:

• Federal Security Officer
• Behavior Analysis
• Surveillance
• Terrorism Research