I am Currently looking, to expand my knowledge by acquiring new skills. That will help advance me on to the position I desire. To have stability as well as an environment that's welcoming.

COMPANY	POSITION HELD	DATES WORKED
Marketing	Quality Assurance	10/2011 - 1/2013
Call Center	Telephone Interviewer	3/2009 - 7/2011

SCHOOL	MAJOR	YEAR	DEGREE
United Education Institute	Medical Assistant	2009	Certification Degree

Highlights:

I have completed,a medical assistant certification and cpr course that enables me to work with hospice patients and anything with in the medical field.

Companies I like:

climber.com

Familiar with the 10 keys, Can type 35 wpm, Above Average With the Microsoft Program.

• Quality Assurance
• Marketing
• Inbound Calling Center
• Customer Service
• Medical Assistant

As a Quality Assurance the responsibilities vary, I have to monitor and grade telephone interviewers. As well as making sure that all calls are going according to company standards. I must do weekly coaching s and briefings to help each of them show a certain percentage in improvement.