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Mark N

Customer Service Manager - 20 Years of Experience - Near 11779

Occupation:

Customer Service Manager

Education Level:

Some College Units Completed

Will Relocate:

YES

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Career Highlights Increased sales due to Change-Management and Leadership Reduced inventory cost average managing vendor-purchases for multiple locations Reduced backorders through the implementation of an inventory tracking system Increased cash flow through negotiating new terms of payment with vendors [from 30 to 60 days] Created new product/service line offerings based on existing demand Supported business expansion scouting new branches and warehouse space Improved operation management through new hiring, training and incentive programs Managed sales, staff, and middle managers of 25+ Maintained customer retention rate through effective customer service techniques

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