Description
In my over 17 years working in high tech documentation, I have acquired the skills, both hard and soft, that allow me to relate to a diverse workforce. Over the years I have learned that for the overall success of an organization, relationships with, and communication among employees, is vital. To that end my passion is helping people, employees, customers, etc., increase their knowledge, achieve their goals and reach their potential. Top skills include: • Coordinating and facilitating communication across multiple departments • Conceiving and executing multiple projects from beginning to end • Communicating with a geographically diverse team of writers on release schedules for multiple products • Creating organized usable documentation output that helps customers easily find information. This saved the company money by reducing technical support costs