Description
Results-driven, customer-focused Director of Sales Operations with extensive, progressively responsible experience implementing programs to increase sales, improve customer experience, and reduce overall costs. Self-motivated leader with proven success in driving company strategy to market implementation of system, application, and process development. Recognized for identifying and improving sales, customer, and finance-impacting processes adopted for nationwide use. Consistent ability to meet deadlines by managing multiple priorities, overcoming time constraints, and handling last-minute additions.