Description
PROFESSIONAL SUMMARY (NAVY VETERAN) Technology professional with military and private sector experience with extensive hands-on experience in network engineering, troubleshooting, repair, design, installation, configuration and sustained complex routed LAN, WAN and WIFI networks. I'm seeking opportunity to implement new ideas, while providing confidentiality, integrity, and availability to IT systems. Accomplish the mission on time and within budget while conveying the utmost reliability and dependability in each engagement. AVASO Technology Solutions IT Support Engineer (Cisco Smart hand support) 2017 - Present Orlando, FL * Responsible for ensuring quality services are delivered for particular task (s) and is seen as the task leader. * Produce reports using tools like Visio, AutoCAD, and Excel. * Prioritizing and managing many open cases at one time. * Rapidly establishing a good working relationship with customers and other professionals. * Monitoring and maintaining computer systems and networks. * Working continuously on a task until completion (or referral to third parties, if appropriate. * Troubleshooting system and network problems and diagnosing and solving hardware or software faults. I perform a wide variety of evaluation maintenance installation and training tasks to ensure the computer network performance meets company and user satisfaction. As Network Engineer I also provide direction information and recommendations regarding network devices LAN WAN and Wi-Fi devices configurations and installations.
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