Intelligent, loyal, dedicated IT manager with elite-level communication, customer service and organizational skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2004 - Present
McKesson Corp.	(Confidential)	8/1999 - 6/2004
IHS Help Desk Service	(Confidential)	7/1998 - 8/1999

SCHOOL	MAJOR	YEAR	DEGREE
Wake Forest University	Business	1995	Bachelor Degree

Highlights:

Companies I like:

Merck, Microsoft, New York Yankees, Johnson & Johnson

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Help Desk
• Project Management

Developed first reporting and customer feedback program in the company. Led projects to implement new employee CRM and SFA programs.