CAREER HIGHLIGHTS * Achieved 114% of California's customer satisfaction goals and 106% of state's productivity targets, resulting in #2 and #1 district rankings, respectively at Verizon. * Ranked #1 or #2 every year for six years for service performance and sales production as Regional Manager at Anacomp, overseeing 50 direct reports, plus support staff and contractors. * Recognized for meeting 99%+ of performance metrics as Program Manager at Cokeva. * Optimized revenue, cost, margin, and technician utilization performance as Regional Manager at Michelli Measurement Group/Avery Weightronix. "Ron's colleagues seek his advice and respect his opinions. He has a strong command of decision making and problem-solving techniques and applies them appropriately. Ron demonstrated how excellent customer service can have a lasting effect on customer relationships and were a great asset to the company." ~ Lee Nguyen, VP of Operations and Owner at Cokeva "Through his perseverance and account management skills, he was able to create material breakthroughs in our customer relationships, which resulted in material growth for DecisionOne and improved market positions for our partners." ~ Dave Weber, VP of Marketing and Operations at DecisionOne

Highlights:

• Infrastructure
• Inventory
• Logistics
• Metrics
• Services
• P&L
• Clarify
• Document Management