Summary Profile: I am an accomplished leader, program and people manager with extensive experience in entire SDLC focusing on project management, business systems analysis, software testing and quality assurance. I am a technologist with over 15 years of experience in delivering complex integrated transformation programs through building high performing, innovative and self-regulated teams. My professional experience includes industry exposure from content management in retail & aviation, networking & telecommunications, satellite broadcasting, ecommerce (B2B/B2C), mortgage banking, and entertainment to real estate. I have a strong background excelling in delivery and creative solution implementation in OSS/BSS space focusing on designing testing standards, establishing TCOE (test center of excellence), QA metrics, vendor management & managing delivery through solution integrators and enterprise transformation programs. I have an excellent understanding of the SDLC having worked in different roles and am an expert in testing and liaising across business & technology domain managing stakeholder expectations down to go-live and burn-in periods.

Highlights:

• Test Center of Excellence
• Management & delivery
• Business Process Analysis
• Networking
• C++ Programming Language
• Data Analysis
• Legacy transformations
• SQL/JQL
• Services
• Business Systems Analyst