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Ricardo G

Information Technology Manager - 12 Years of Experience - Near 92630

Occupation:

Information Technology Manager

Education Level:

Bachelor

Will Relocate:

YES

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Information technology (IT) infrastructure professional uses 12 years of extensive experience, in telecommunications and information technology to provide strong IT leadership, manage programs and projects to successful completion. Consistently recognized and tasked to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility. An effective communicator, contract negotiator, motivational team leader and player. Commitment to continuous certification maintains knowledge in the latest standards and best practices for IT, project and program management used for optimal solution design and delivery. Detailed and results driven leader oversees programs with large enterprise and geographic scope requiring extensive technical deliverables and management of associated budgets and staff. Satisfaction comes from quickly learning and assimilating new technologies to meet evolving business needs. Strong practitioner of the principles of integrated IT project management aligning IT and project management with business management. Provides strong support of complex and critical IT environments.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Director of Network Services 2/2011 - Present
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SCHOOL MAJOR YEAR DEGREE

UNIVA Computer sciences 2005 Bachelor Degree
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Highlights:

••Transforming the infrastructure department as Services provider (IaaS), makes effective and efficient use of resources; and Provide great customer service – provide leadership for difficult customer situations, serve as point of escalation as needed. •Implement the Telecommunications World wide (Mexico, US, Portugal & Morocco) •Implement a NOC, monitoring there PROD environment 24/7, hosting with a third party. •Implemented the culture of “Avoid any point of failure for Network Services” •Strong commitment on Management control changes •Reduce IT Budget 12%. •Implement the Hybrid Cloud solution for our prime Data Center. •Move all develop environment to the public cloud, reducing our hardware and manpower cost 12%. •Transforming the infrastructure department as Services provider (IaaS).
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Organizational Leadership Modernization/Transformation Data Center Infrastructure Performance Optimization Unified Communications Telecommunications Infrastructure Enterprise Networking Wireless Systems Enterprise/Cloud Computing Vendor/Business Partner Management IT Service Management Systems Infrastructure and Integration Network and Systems Security Contact Center Technology End User Computing Mobile Computing Organizational Planning Strategic Planning Budget Establishment
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