Established the New Jersey MVC's first Program & Project Management Office (PMO). * Improved quality and efficiency by introducing ITIL-based best practices. * Saved more than $100M by developing a technical solution for the Highway Safety and Transportation Fund that integrated with the state's mainframe. * Introduced an ITIL-based service model for the New Jersey Motor Vehicle Commission and Morgan Stanley Legal & Compliance Division. * Key member of the team that created Morgan Stanley's capacity management policy. * Formulated a 3-year development roadmap and 3-year application production support cycle. * Developed and introduced a standard project management process, including role definitions, documentation, code review, QA testing, and change management, for the Actimize program. * Managed Lucent's CIO Governance Board, Change Control processes, and QA processes. * Reduced server support costs more than $88,000 per year by developing and leading an enterprise server decommissioning plan for Lucent Technologies. * Spearheaded the relocation of a large data center for Lucent's development team.