A results-driven, strategic thinking professional with more than 12 years of customer service experience, including seven plus years in a managerial capacity. Outstanding organizational, planning, and interpersonal skills with the ability to successfully motivate customer service teams to reach departmental and company goals. Focused on continuous improvement to customer experience. Ability to think quickly in a fast-paced environment.

Highlights:

• San Francisco
• National Customer Service Manager
• Problem-solving
• Strategic
• Motivation
• Customer Satisfaction
• Project Management