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Siya N

Quality Assurance Specialist - 4 Years of Experience - Near 60174

Occupation:

Quality Assurance Specialist

Education Level:

Master

Will Relocate:

YES

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I am an MBA / Six Sigma Green Belt, with 4.1 years of Experience in the areas of Quality, Project Management, software development, Business Planning, and Customer Service / Satisfaction. Skilled in process improvement, process mapping, data analysis, RFP (Request for Proposal) and negotiation. Currently looking for full time career opportunities within your respective organization. Throughout my career, I have maintained the highest performance standards within a diverse range of QA operations across global development environments which are clearly illustrated by my past successes. As part of Technology sector of ACCENTURE, I got the responsibility of leading a team of 4 IT professionals within the project and I was Able to define and align process improvements, metrics, and quality management systems to maximize product quality, production, and cost savings across operations. I have been recognized by SNAP award for my performance as an individual. While doing the quality analysis of various projects, Achieved 100% compliance by ensuring global Accenture quality procedures and work instructions were followed by all employees. I have enclosed my resume to provide a summary of my qualifications and background for your review. A brief highlight of my skills and credentials includes: • Certified professional in Six Sigma Green belt. • Achieved 100% compliance by ensuring global ADM quality procedures and work instructions were followed by all employees. • Drove compliance / audit readiness across QA activities by improving and maintaining processes to identify and minimize product defects. • Successfully identified existing risk areas and implemented corrective action by tracking and managing communications to maximize quality performance at all levels of the organization. • Generated repeatable outcomes and reduced rework by leveraging performance metrics and a reporting process to investigate and resolve product / service issues. • Improved quality / on-time performance by successfully developing and presenting organizational training on QMS definitions and analysis at a managerial level within defined deadlines. • Coordinated with cross-functional project and database teams located in multiple cities, and maintained relationships with stakeholders and clients at various levels, including those external to the organization. • CORELEADERSHIPCOMPETENCIES Total Quality Management ■ Staff Training & Development ■ Performance Metrics / Reporting Requirements ■ Team Leadership & Collaboration ■ Quality Process Improvements ■ Six Sigma Initiatives ■ QA Inspections / Compliance / Investigations ■ Meeting / Exceeding Customer Goals Thus, with all my technical knowledge and client management skills, I am highly excited to work with you. I look forward to hearing from you soon to schedule an interview at your convenience. Thank you in advance for your time and consideration. Sincerely, Siya Nanda

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