Description
Senior Trainer and Implementation Analyst with 20 plus years of experience in customer and interoffice software support, training and implementation, including extensive knowledge of Hospital Information Systems (HIS); managed and lead a software support department for 6 of these years Specialized in Acute Care Inpatient and Outpatient department workflows as well as database administration, interface/integration, and report writer functionalities Experience managing projects, training IS and End User staff, and implementing complex electronic medical record (EMR) systems As College Instructor at Edgecombe Community College, created IS and Business class presentations and tests based on the course syllabus and textbook. Received high satisfaction scores from end-of-course survey
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