Description
Supervisor in charge of 50 operations staff members in one of the busiest pier in San Juan Bay. Major responsibilities were loading, unloading, and dispatching containers on a fast track environment providing a safe atmosphere to employee as well as to the customer. Also, support management in the design, development, and implementation of services which helps improve customer satisfaction. Assign warehouse personnel to accurately receive and dispatch all inbound or outbound freight. Administered company safety programs to ensure a safe and healthy environment for all employees. Established operational procedures for verification of incoming and outgoing shipment, handling and disposition of merchandise, and the accurate keeping of inventory. Communicated information to operation manager in a timely matter to expedited merchandise receipt, shipping, and special handling. Maintain storage area by organizing floor space; adhering to storage design principles; recommending improvement.